Features
Work Order Creation and Process Tracking
Effectively create Work Orders that can track and streamline the entire repair process while allowing for many of the variables that may occur while repairs are being performed. This helps not only to better organize the repair process, reduce paperwork, and preserve customer history. It also provides easy access to the vehicle history while communication with customers, insurance companies, and part suppliers.
Customer Access with Current Status Information
Provide customers the ability to login and check the status of their vehicle, review insurance information, view pictures, and any notes associated with the repair of their vehicle. This greatly increases customer satisfaction because customers can now feel more part of the repair process, understand what is being done with their vehicle, and see photos/notes as their car is being repaired.
Insurance Estimate Recording and Tracking
One location to store insurance estimates and supplements which can be used to track amounts paid against repair costs to ensure your shop maximizes profits and reduces losses on each vehicle repaired.
Part and Labor Cost Monitoring
Monitor and control part & labor costs for every step of the repair process with insurance payment comparison tools which provide management the oversight needed to effectively regulate expenses on each vehicle repaired.
Time Recording with Profit Analysis
Collect real-time and accurate information on repair time spent for each key area of the repair process. This allows management to view and control labor costs on each vehicle repaired as well as to ensure lablor costs and overhead do not exceed estimated totals.
Photo and Document Repository
Create and store photos & documents for each step of the repair process. Photos, documents, and notes can be used for customers to view their vehicle status and/or for staff to record their progress and communicate with other team members.
contact us
contact info
- Phone: 469-514-3024
- Email: sales@d1solutions.com